Privacy Policy

Parent Talk is owned and operated by One Mega Group, Inc. (“OMGI”), a subsidiary of AGC Power Holdings Corp. Parent Talk is a supportive community designed for parents, by parents—a platform to connect, share experiences, and navigate parenthood together.

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website. We are committed to protecting and respecting your personal data privacy and take strict measures to implement and comply with the Philippine Data Privacy Act of 2012.

1. What data do we collect?

Because Parent Talk is an interactive forum, we require specific details to tailor your community experience. We collect the following data:

• Identity & Contact Information: First name, last name, email address, phone number.
• Location Data: Country, province, city, and postal code.
• Account Credentials: Username and password.
• Parenting Profile: Civil status, parent type (e.g., father, mother, guardian, grandparent), number of children, and parenting stage (e.g., toddler, teens).
• Personal Background: Your biography, work, education, and specific interests.
• Technical & Usage Data: IP address, browser type, device information, and forum interaction logs (such as upvotes, downvotes, comments, and direct messages).

2. How do we collect your data?

You directly provide Parent Talk with most of the data we collect. We collect and process data when you:

• Register for a user account and set up your forum profile.
• Actively participate in the community by posting, commenting, or messaging other users.
• Voluntarily complete a customer survey or provide feedback.
• Use or view our website via your browser’s cookies.

3. How will we use your data?

Parent Talk collects your data so that we can:

• Create, manage, and authenticate your community account.
• Foster a safe, moderated environment and ensure compliance with our Community Guidelines.
• Determine your forum rank to issue exclusive rewards, vouchers, and coupons to eligible members.
• Send you essential account communications, including welcome/onboarding emails and password reset links.
• Send you automated “Daily Digests” highlighting top conversations and content tailored to your interests.
• Email you with information on other products, events, and services we think you might like.

If you agree, Parent Talk will share your data with our partner company, AGC Power Holdings Corp., so that they may offer you their products and services.

4. Third-Party Services and Advertising Technology

To operate our platform efficiently and keep the site free for users, we integrate with secure third-party services that process data on our behalf:

• Email Processing: We utilize Mailchimp to securely manage and deliver our daily digests, onboarding sequences, and promotional emails.
• Analytics: We use Google Analytics to track user behavior, website traffic, and community engagement to continuously improve our platform.
• Programmatic Advertising: We use advanced advertising technologies, including Google Ad Manager (open bidding) and Prebid header bidding, to serve ad placements. These third-party vendors use cookies and similar tracking technologies to collect information about your browsing habits in order to serve targeted, personalized advertisements.

5. How do we store your data and protect it?

Parent Talk securely stores your data on our managed servers. Only authorized Parent Talk and OMGI personnel have access to this personal information.

We will keep your active profile data for as long as your account remains open to provide you with forum services. If you request account deletion, or if your account is inactive for a continuous period of two years, your digital files and forum associations will be anonymized, and any physical records securely disposed of through shredding.

6. Marketing

Parent Talk would like to send you information about products and services of ours and our brand partners that we think you might like. If you have agreed to receive such information, you may always opt out at a later date.

You have the right at any time to stop Parent Talk from contacting you for marketing purposes or giving your data to other members of AGC Power Holdings Corp. If you no longer wish to be contacted for marketing purposes, please send your request to [email protected].

7. What are your data protection rights?

Parent Talk would like to make sure you are fully aware of all of your data protection rights under the Data Privacy Act of 2012. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure: You have the right to request that Parent Talk erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact our Data Protection Officer at [email protected] or write to us at the address listed below.

8. Cookies and Tracking Technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we automatically collect information from you through cookies.

How do we use cookies?

• Functionality: To keep you signed in, recognize you upon return, and remember your forum preferences and parenting stage data.
• Advertising & Analytics: To collect information about your visit, content viewed, links followed, and IP address. We share limited aspects of this data with our advertising partners (via Google Ad Manager and Prebid) to show you relevant advertising based on your browsing patterns.

How to manage cookies:

You can set your browser to not accept cookies. For instructions on how to remove them, visit www.allaboutcookies.org. Please note that if you disable functionality cookies, certain forum features will not work.

9. Privacy policies of other websites

Parent Talk’s website contains links to other websites, parent directories, and third-party advertisers. Our privacy policy applies only to our website. If you click on a link to another website, you should read their privacy policy.

10. Changes to our privacy policy

Parent Talk keeps its privacy policy under regular review and places any updates on this web page.

11. How to contact us

If you have any questions about Parent Talk’s privacy policy, the data we hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us.

• Email: [email protected]
• Call: (632) 8241-8970
• Address: Unit 601, 6/F West Wing Estancia Offices, Capitol Commons, Meralco Avenue, Ortigas, Pasig City, 1605 Metro Manila.

12. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Parent Talk has not addressed your concern in a satisfactory manner, you may contact the National Privacy Commission.

• Email: [email protected]

Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard, Philippines